Trust Center
Welcome to Motex's Trust Center! Motex is a platform for managing and tracking court cases, built for law firms and corporate legal teams in Chile. It syncs cases and documents from the Judiciary, extracts and structures their text with AI assistance, and provides case views, tasks and reports.
Motex SpA acts as a data processor on behalf of the customer organization (the controller), under Chilean Laws No. 19,628 and No. 21,719. This Trust Center summarizes our current security and privacy controls for customers and prospects conducting due diligence. To request supporting documentation, write to privacidad@motex.ai.
Compliance
We adhere to industry best practices and we are working towards compliance certifications.
Risk Profile
We have secure, reliable hosting that customers can depend on. We are happy to provide details about our risk mitigation practices and recovery objectives upon request.
Reports
We may provide security-related reports upon request.
Self-Assessments
We are working on our security compliance. We can provide completed questionnaires upon request.
AI
We take the usage of AI seriously in our organization and work to ensure security and reliability of the AI.
ESG
We prioritize and take environmental, social, and governance (ESG) considerations seriously in our operations and decision-making processes.
Access Control
Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.
Endpoint Security
We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.
Corporate Security
We implement internal measures and practices to maintain a high standard of security.
Policies
We are currently working with experts to put together our company policies. Please contact us for more details.
Security Grades
We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.
Incident Response
We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.
Risk Management
We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.
Asset Management
We have strict asset management policies in place to ensure that all assets are accounted for and secure.
BC/DR
We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.
Training
We provide security awareness training to all employees to ensure that they are aware of security best practices.
Change Management
We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.
Physical & Environment
We have physical and environmental controls in place to ensure that our data centers are secure and reliable.
Continuous Monitoring
We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.